Privacy Policy

Interpretation & Definitions

For the purposes of this Privacy Policy:

• "Personal Data" means any information that relates to an identified or identifiable individual.
• "Usage Data" refers to data collected automatically through your use of the Service, such as page views, browser type, and IP address.
• "Data Controller" refers to Soho London as the entity that determines the purposes and means of processing your Personal Data.
• "Service" refers to the Soho London website.

Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

• Full name
• Email address
• Telephone number
• Business name and address (for listing enquiries)

Usage Data

We automatically collect certain information when you visit our website, including:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Date and time of your visit
• Referring website or search terms
• Device type and operating system

How We Use Your Data

We use the information we collect for the following purposes:

• To provide and maintain our Service — ensuring the website functions correctly and delivering the content you request.
• To contact you — responding to enquiries, sending relevant updates, and providing customer support.
• To analyse usage — understanding how visitors interact with our website so we can improve user experience and content.
• To enforce our terms — protecting against misuse and ensuring compliance with our Terms and Conditions.
• To comply with legal obligations — meeting regulatory and legal requirements under UK law.

Sharing & Retention of Data

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers — trusted third-party companies that assist us in operating our website, such as hosting and analytics providers.
• Legal requirements — when required by law, regulation, or legal process.
• Business transfers — in connection with any merger, sale of company assets, or acquisition.

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve our Service, or we are legally required to retain it for a longer period.

Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

• Right of access — You can request copies of your personal data that we hold.
• Right to rectification — You can ask us to correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure — You can request that we erase your personal data, under certain conditions.
• Right to restrict processing — You can request that we restrict the processing of your personal data, under certain conditions.
• Right to object — You can object to our processing of your personal data, under certain conditions.
• Right to data portability — You can request that we transfer data to another organisation, or directly to you, under certain conditions.

Security

The security of your personal data is important to us. We use commercially reasonable measures to protect your personal information, including encryption, secure hosting, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit. This Privacy Policy applies solely to information collected by our website.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or would like to make a complaint, please contact us:

• By email: info@soho-london.co.uk
• By post: Soho, London W1
• By visiting our contact page